Privacy Policy - SmartFeni Mobile App & Web

1. Overview & Google Play Developer Policy Compliance

SmartFeni ("we", "our", or "us") is dedicated to safeguarding the privacy of our website visitors and mobile application users in accordance with international privacy laws and the Google Play Developer Policy.

2. Information We Collect

• Personal Information: Name, phone number, shipping address, and email address provided during checkout or account registration.
• Device & Usage Data: Device model, operating system version, and anonymous analytics to improve app performance and user experience.
• Push Notifications: OneSignal Player ID and subscription token solely for delivering real-time order tracking updates, deals, and announcements (only with your explicit permission).

3. How We Use Your Data

We use your collected information strictly to:

• Process, ship, and deliver your orders accurately.
• Send order confirmation, invoice, and courier tracking details.
• Provide responsive customer care and hotline support.
• Improve app navigation, search, and checkout reliability.

4. Data Sharing & Security

We NEVER sell, rent, or trade your personal data to third parties. We share limited delivery information (recipient name, phone, address) only with authorized logistics and courier partners for physical delivery.

5. Data Retention & User Rights

Your data is stored securely in encrypted databases. You have the right to access, modify, or request complete deletion of your account and personal data at any time via our Delete Safety page or by contacting support.

6. Contact Officer

If you have any questions about this Privacy Policy, please contact our Data Protection Team at [email protected] or call 01680009828.